Knowledge Management: To develop and oversee the implementation of a Knowledge Management strategy and execution plan. Manage the organization-wide (ATNS) knowledge initiatives and activities: Develop, implement and oversee the implementation of the Knowledge Management Policy, Develop, implement and oversee the implementation of the Knowledge Management Procedure, Develop and implement the Knowledge Management Tools in line with the knowledge management lifecycle (create, capture and acquire, organize, store, access, search, disseminate, use, discover, share and learn). Establishing and maintaining the Knowledge Management databases, infrastructure and software supporting Knowledge Management services and activities. Communicate with the business and educate business stakeholders about Knowledge Management. Develop and maintain a relevant Knowledge Management Toolset to meet the organization’s knowledge needs (Lessons Learned, Knowledge Café, Brown Bags, Knowledge Interviews, Subject Matter Expert Locator and Retiree Program). Identify / Quantify the business benefits of Information and Knowledge Management in line with ISO 30401:2018 Knowledge management systems. Assess and manage the Knowledge Management Risks. Develop and implement the Knowledge Management maturity model

Project Management: Management of all ATNS (org-wide) Knowledge Management function and related Projects. Develop the Knowledge Management Business Case. Define the Knowledge Management Specifications. Ensure that the Knowledge Management Project is implemented

Finance: Ensure that the Records Management budget is executed and spent as planned in consultation with the Head of Knowledge Management. Ensure all supplier’s contracts align with the ATNS Supply Chain Management policy and processes. Ensure Knowledge Management payments of all purchases/invoices are aligned with ATNS Supply Chain Management policy and processes. Report on the expenditure of the Records Management function

Change Management: Engage with business to define knowledge management requirements. Develop training material and conduct training and awareness on all Knowledge Management functions to all ATNS employees: Knowledge management policy, Knowledge management procedures, Knowledge Toolset. Engage with all ATNS staff and create awareness of proper, efficient and effective Knowledge Management Functions. Attend to Knowledge Management related inquiries and requests for information from both internal and external. Represent ATNS at SABS Knowledge Management Standard Committee, Knowledge Management Professional Association. Maintain a healthy relationship with all Knowledge Management stakeholders (suppliers, ATNS employees, external government, and private organizations).

Formal Qualification and Experience

·       B. Degree in Information and Knowledge Management

·       5 to 7 years prior experience

Skills and Competencies

·       Knowledge Management acumen

·       Project Management

·       Customer Service Orientation/ Client focus (Stakeholder Management)

·       Research skills

·       Proactive information and knowledge provision

·       High-level understanding of Quality ISO 30401:2018 Knowledge management systems and

·       High-level understanding of information management regulatory and legislative frameworks

·       Verbal / Written Communication and Report writing

·       Ability to work independently and as well as part of a team.

·       Self-motivated and pro-active

·       Financial management

Competencies: Behavioural and Technical

·       Analysis / Problem Assessment

·       Verbal / Written Communication Attention to detail and analysis.

·       Customer Service Orientation

·       Judgement / Problem Solving

·       Knowledge Management acumen

·       Initiative and confident

·       Ability to impart knowledge and concepts and facilitation skills.

·       Planning and Organising

·       Quality Orientation

·       Teamwork, ability to handle conflict and stress

·       Work independently

Interested applicants are requested to register their CV’s and apply on https://atns.ci.hr/ by no later than 17 September 2026.

If you have not been contacted within 3 weeks of the closing date of this advert, please accept that your application was unsuccessful.

ATNS is an equal opportunity employer that strives to achieve a diverse workforce broadly representative of our people. This position will be filled in line with the objectives of ATNS’ Employment Equity Plan and therefore candidates from designated groups, as per the Employment Equity Act of 1998, are encouraged to apply.