Head of Technology Implementation and Integration
Position summary
Introduction
Job description
Major Activities
- Develop, implement and manage a systems infrastructure management strategy and roadmap that contributes to the overall organisational strategy.
- Ensure stable, secure and cost-effective infrastructure that is fit for supporting the growth aspirations of the organisation.
- Provide strategic leadership and guidance in planning and managing an efficient and effective technology infrastructure environment for ATNS.
- Assess the relative impact of technology trends on current and future enterprise infrastructure needs and projects.
- Ensure that performance commitments are met or exceeded.
- Lead technology infrastructure management strategic planning activities.
- Provide in-depth technical expertise for strategic, tactical and operational initiatives.
- Develop, review and maintain relevant policies, processes and procedures.
- Lead the implementation of all relevant security policies.
- Develop and implement effective and efficient technology delivery models, processes and platforms.
- Contribute to the management of overall day-to-day technology Infrastructure operations to improve performance, cost management, and end-user satisfaction.
- Interface with relevant managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness.
- Manage technology & information infrastructure resource requirements.
- Research, identify and implement innovative infrastructure to ensure continuous improvement and service provision.
- Analyse, set, predict trends and develop long-range plans designed to maintain cost efficiency.
- Schedule and implement regular maintenance, including patching and infrastructure refresh activities, to help achieve a reliable and stable environment.
- Ensure ongoing provision of specialist, professional advice and consultation to all internal and external clients.
- Ensure that effective data recovery plans are in place for business continuity in case of a disaster or potential threats.
- Ensure adherence and compliance with the relevant regulatory framework.
- Ensure training of all users and experts of the products and services.
- Identify and manage related risks.
- Develop and ensure effective management of relationships with all internal and external stakeholders.
- Plan, forecast and manage the functions finances in line with agreed company priorities, initiatives and expected operational service levels.
- Create and maintain a harmonious and effective workforce by promoting safety, professional discipline, and work standards and fostering high morale to guarantee elevated levels of output in a team-based environment.
Minimum requirements
Minimum Qualifications
B.Eng./BSc in Engineering (Electrical/Electronics)
Post Graduate Degree in Computer Science/ Information Technology/ IT Project Management/Engineering or related field
ITIL,COBIT 5, Knowledge of cloud technologies (Infrastructure or DevOps or Solution Architecture), Certification will be advantageous
ECSA Professional Registration is an advantage
ISACA Professional Registration is an advantage
Leadership qualification in a field relevant to aviation/aerospace/aeronautics
Minimum Experience
Seasoned professional is required with a minimum of 8 years’ experience in technology infrastructure planning and management, of which at least 5 years must be at a managerial level within a complex operations environment. Experience in a high technology electronic environment with in-depth knowledge and understanding of aeronautical communication, navigation and surveillance systems is also required.
In-depth IT and business/industry work experience in technology operations management is required.
Knowledge required
Advanced knowledge of technology infrastructure management
Sound knowledge of architecture design and deployment, systems lifecycle management and infrastructure planning and operations
In-depth working knowledge of ICAO global and regional plans and SARP’s
A working knowledge of ITU regulations
Knowledge of ATNS quality management system
Knowledge of the aviation regulatory framework and relevant legislation
Knowledge of Labour legislation