Head Enterprise Risk & Quality Management - June
Position summary
Introduction
Job description
Insurance Management - Develop the Insurance Risk Management Policy, framework and methodology for ATNS. Reviewing coverage requirements to determine if they meet the needs of the business being insured. Maintaining an inventory of physical assets that the company insures. Manage the organisation's overall insurance program. Analyze insurance needs by identifying risk exposure and analysing and classifying risks to provide optimum coverage, cost and claim settlements. Conduct regular policy reviews, research, and compile loss trends. Identify critical causes of loss and accidents that may increase insurance rates.
Business Continuity Management (BCM) - Develop effective and efficient business continuity strategies, policies, procedures, protocols, and governance structures. Conduct Business Impact Analysis. Develop and manage a conducive environment for implementing and periodically reviewing the institutional business continuity strategy. Create and manage institutional business continuity platforms, structures, committees or other forms of institutional governance in the realm of business continuity. Create and coordinate cluster teams for the management of identified business continuity threats. Test Business Continuity Plans and draft reports with recommendations. Integrate business continuity plans with crisis communication plans, disaster recovery plans and emergency plan.
Quality Management System (QMS) - Develop the Quality Management Policy, framework and methodology for ATNS. Maintaining the QMS system and ISO 9001 Certification. Ensure the organisations' readiness for external audits (Certification body). Collaborate with the Certification body to conduct surveillance and certification audits. Conduct internal audits in all the departments to verify compliance with Implemented Quality Management System. Assess internal policies and procedures to ensure compliance with the requirements of ISO 9001. Conduct awareness training to embed the QMS and continuous improvement. Ensure that the audit process outlines all the requirements of the standard that will be audited. Ensure that all processes, policies and procedures are updated, revised and modified to meet standard and regulatory requirement. Report Quality system performance and improvements needed. Review the quality system at the planned interval to ensure sustainability and alignment with strategic direction. Manage root cause analysis and the Implementation of corrective actions in line with the CIR procedure.
Governance; Compliance; Risk and Reporting - Develop, implement and manage a robust governance framework for the function. Develop and drive a culture of compliance with the GRC policies to enable practical risk management. Investigate any reported incidents of violation to enhance the effectiveness of the processes and mitigate any risks. Identifying, documenting, and managing key contractual/commercial risks throughout the project bid cycle. Proactively identify any risks facing the function/ department and appropriately and timeously measure, correct and manage such risks. Prepare ad hoc reports as required to enable business decision-making. Continuously monitor and measure compliance with all policies and practices within the function. Prepare reports on Combined Assurance for the CGRC, CEO, and relevant stakeholders. Lead the Combined Assurance related projects risk assessment and issue management. Proactively manage key risks and ensure mitigating actions are well thought through and implemented at the appropriate team level. Ensure compliance of the function and entire organisation’s processes with relevant legislation, policy and standards. Consolidate inputs from all relevant parties to prepare strategic-level ERM risk reports for the CGRC, CEO and other relevant stakeholders. Ensure that all ERM activities comply with all ATNS risk management requirements. Update the GRC system continuously with current risk registers and monthly reporting information. Liaise with IT to ensure that the GRC system is always functioning accordingly. Liaise with external service providers on system-related matters. Present risk reports at the COO's quarterly meetings and departmental meetings. Compile and present risk reports at the Combined Assurance Steering Committee meetings. Form part of the various project committees. Fulfill Project Management responsibilities for service providers within risk management.
Stakeholder Management - Build, maintain and nurture mutually beneficial relationships with all relevant key stakeholders. Adapt operational delivery practically to meet client needs and expectations. Build and maintain effective collaborative relationships with all relevant business functions and teams within GRC to enable the required alignment and optimal operational delivery.
Financial and Costs Management - Develop and ensure efficient management of the approved budget. Manage the costs involved while maintaining quality of service. Compile and provide required reports on the utilisation of the budget. Identify and prevent irregular, fruitless, and wasteful expenditures. Monitor and report on monthly expenditure by category. Provide the required supporting documents to enable an effective auditing process.
People Management - Ensure the availability of skilled and competent staff in the ERM function to meet the current and future needs aligned to the departmental and overall business strategies. Promote high levels of discipline and performance standards within the Department to achieve the ATNS strategies. Manage the performance outputs of the team by using the performance management system and taking corrective action promptly and effectively. Ensure mentoring and coaching of staff as required to ensure continuous development and availability of the required at all times. Ensure the transfer of knowledge and skills to enable sustainability within the Department from a succession management perspective. Ensure effective talent management implementation aligned with the HR policies and procedures. Implement transformation initiatives within the department to ensure an inclusive environment and a representative staff complement. Drive employee engagement and retention within the function.
Fraud Prevention and detection - Develop the Fraud Management Policy. Develop the Whistle Blowing Process. Develop a Fraud Implementation Plan. Annual Review Fraud Policy. Annual Review Fraud Whistle Blowing Process. Monthly monitor the implementation of the Fraud Implementation Plan. Annual Submit the revised Fraud Implementation Plan to the board for approval. Conduct Fraud Prevention awareness workshops for ATNS.
Minimum requirements
Minimum Formal Qualifications:
• Bachelor’s Degree in Risk Management/ commerce/ equivalent
• Postgraduate Degree added advantage
• Registered as a member of the Institute of Risk Management, compulsory
• Certified Risk Management Certification advantage
• ISO 22301 Senior Lead implementor added advantage
• ISO 91000:2015 Certification added advantage
• Experience In developing and implementing QMS added advantage
• Fraud management certificate compulsory
Minimum Years of Experience:
• A minimum of 8 years' experience in Risk Management in a highly complex environment
If you have not been contacted within 3 weeks of the closing date of this advert, please accept that your application was unsuccessful.
ATNS is an equal opportunity employer that strives to achieve a diverse workforce broadly representative of our people. This position will be filled in line with the objectives of ATNS’ Employment Equity Plan and therefore candidates from designated groups as per the Employment Equity Act of 1998, are encouraged to apply.
People with disabilities are encouraged to apply.