Applications are invited for the position of Head Enterprise Risk & Quality Management (Peromnes Grade 5 ) based at Head Office, Bruma. The successful applicant will be reporting to the Chief Governance, Risk & Compliance.

Strategy Implementation - Provide strategic, operational and management leadership to the Governance Risk and Compliance function to achieve the vision and ATNS business strategies. Conceptualise and design the function’s strategy aligned to the Governance, Risk and Compliance (GRC) and overall ATNS business strategies. Provide the function’s strategic and operational inputs and insights into the long-term ATNS strategy.  Develop, implement, and articulate the function’s strategy and value proposition to the organisation aligned with the business strategies. Establish the Governance Risk and Compliance as a respected function. Support the Chief GRC and other thought leaders in developing, implementing, and managing the GRC strategy aligned to the vision and culture of the organisation and ATNS's business strategy.  Lead designing and implementing the function’s operating model, including governance and service management capabilities with the service catalogue and level agreements.  Manage and implement the function’s strategy post-formulation to ensure achievement of the objectives. Drive delivery of the required projects/initiatives within the function’s strategy to be on time, within budget and to the required standard. Lead implementation of processes to collect feedback on how all the ERM aspects as per the function strategy are being received in the business. Analyses trends and metrics in partnership with Chief GRC to develop the required solutions, programs, and policies aligned to the business needs strategies. Gather and analyse relevant data, trends, and patterns and identify gaps and priorities, particularly in the key ERM function’s services, to efficiently achieve the function’s business strategy. Provide relevant policy guidance and interpretation, recommend and implement changes as needed. Set clear targets for the function and ensure the achievement of such targets by implementing relevant measures. Lead the development and implementation of an integrated annual business plan for the function to enable the achievement of the business and ATNS strategies and targets. Support coordination and implementation of the corporate transformation strategy within the function in line with relevant policies and legislation. To be accountable for promoting the ATNS corporate culture within the function to support corporate objectives. Assess the relative impact of combined assurance industry trends on current and future enterprise infrastructure needs and projects. 

Operationalise ERM - Design, Develop, Drive and Integrate the Enterprise-wide Risk Management framework within ATNS.  Create risk awareness within the organisation to entrench a formal risk management approach.  Monitor breaches to risk appetite and recommend to the Board Risk Appetite considerations. Conduct risk assessment, maintain a comprehensive risk register, and quantitatively evaluate and assess risk.  Conceptualise and define the ERM operating model based on end-user requirements, benchmarking and strategic objectives. Conduct research and statistical analysis to improve efficiency across the function. Benchmark service delivery of ERM against global best practices. Establish ERM as a respected function within ATNS. Provide specialist advice about ERM issues in the organisation.  Maintain, promote, and continuously improve ERM efficiency and related processes. Drive cost-effectiveness and efficiencies in the function’s operations by implementing appropriate initiatives and methods. Formulate and implement appropriate ERM policies and practices to guide processes within the function. Drive system improvements to ensure the most effective systems and tools available to enable efficiency within the function. Identify and undertake ERM-related projects to enable the achievement of the ATNS business strategy and related initiatives. Attend seminars, conferences, workshops, etc, on ERM-related matters to remain abreast of the current and future landscape. Conduct awareness training for all staff on Risk Management, Fraud and Business Continuity Management annually or when it is required.  Provide continuous training to nominated risk champions and facilitate quarterly Risk champion forums.  Conduct GRC system training for all risk owners, action plan owners and risk champions.

 Insurance Management - Develop the Insurance Risk Management Policy, framework and methodology for ATNS.  Reviewing coverage requirements to determine if they meet the needs of the business being insured.  Maintaining an inventory of physical assets that the company insures.  Manage the organisation's overall insurance program.  Analyse insurance needs by identifying risk exposure and analysing and classifying risks to provide optimum coverage, cost and claim settlements.  Conduct regular policy reviews, research, and compile loss trends.  Identify critical causes of loss and accidents that may increase insurance rates.

Business Continuity Management (BCM) - Develop effective and efficient business continuity strategies, policies, procedures, protocols, and governance structures. Conduct Business Impact Analysis. Develop and manage a conducive environment for implementing and periodically reviewing the institutional business continuity strategy. Create and manage institutional business continuity platforms, structures, committees or other forms of institutional governance in the realm of business continuity.  Create and coordinate cluster teams for the management of identified business continuity threats. Test Business Continuity Plans and draft reports with recommendations. Integrate business continuity plans with crisis communication plans, disaster recovery plans and emergency plan.

Quality Management System (QMS) - Develop the Quality Management Policy, framework and methodology for ATNS.  Maintaining the QMS system and ISO  9001 Certification. Ensure the organisations' readiness for external audits (Certification body).  Collaborate with the Certification body to conduct surveillance and certification audits.  Conduct internal audits in all the departments to verify compliance with Implemented Quality Management System.  Assess internal policies and procedures to ensure compliance with the requirements of ISO 9001.  Conduct awareness training to embed the QMS and continuous improvement.  Ensure that the audit process outlines all the requirements of the standard that will be audited.  Ensure that all processes, policies and procedures are updated, revised and modified to meet standard and regulatory requirement.  Report Quality system performance and improvements needed.  Review the quality system at the planned interval to ensure sustainability and alignment with strategic direction.  Manage root cause analysis and the Implementation of corrective actions in line with the CIR procedure.

Governance; Compliance; Risk and Reporting - Develop, implement and manage a robust governance framework for the function. Develop and drive a culture of compliance with the GRC policies to enable practical risk management.  Investigate any reported incidents of violation to enhance the effectiveness of the processes and mitigate any risks. Identifying, documenting, and managing key contractual/commercial risks throughout the project bid cycle. Proactively identify any risks facing the function/ department and appropriately and timeously measure, correct and manage such risks. Prepare ad hoc reports as required to enable business decision-making. Continuously monitor and measure compliance with all policies and practices within the function.  Prepare reports on Combined Assurance for the CGRC, CEO, and relevant stakeholders. Lead the Combined Assurance related projects risk assessment and issue management. Proactively manage key risks and ensure mitigating actions are well thought through and implemented at the appropriate team level. Ensure compliance of the function and entire organisation’s processes with relevant legislation, policy and standards. Consolidate inputs from all relevant parties to prepare strategic-level ERM risk reports for the CGRC, CEO and other relevant stakeholders. Ensure that all ERM activities comply with all ATNS risk management requirements. Update the GRC system continuously with current risk registers and monthly reporting information. Liaise with IT to ensure that the GRC system is always functioning accordingly. Liaise with external service providers on system-related matters. Present risk reports at the COO's quarterly meetings and departmental meetings.  Compile and present risk reports at the Combined Assurance Steering Committee meetings.  Form part of the various project committees.  Fulfil Project Management responsibilities for service providers within risk management.

Stakeholder Management - Build, maintain and nurture mutually beneficial relationships with all relevant key stakeholders.  Adapt operational delivery practically to meet client needs and expectations. Build and maintain effective collaborative relationships with all relevant business functions and teams within GRC to enable the required alignment and optimal operational delivery.

Financial and Costs Management - Develop and ensure efficient management of the approved budget. Manage the costs involved while maintaining quality of service. Compile and provide required reports on the utilisation of the budget. Identify and prevent irregular, fruitless, and wasteful expenditures. Monitor and report on monthly expenditure by category. Provide the required supporting documents to enable an effective auditing process.

People Management - Ensure the availability of skilled and competent staff in the ERM function to meet the current and future needs aligned to the departmental and overall business strategies. Promote high levels of discipline and performance standards within the Department to achieve the ATNS strategies. Manage the performance outputs of the team by using the performance management system and taking corrective action promptly and effectively. Ensure mentoring and coaching of staff as required to ensure continuous development and availability of the required at all times. Ensure the transfer of knowledge and skills to enable sustainability within the Department from a succession management perspective. Ensure effective talent management implementation aligned with the HR policies and procedures. Implement transformation initiatives within the department to ensure an inclusive environment and a representative staff complement. Drive employee engagement and retention within the function.

Fraud Prevention and detection - Develop the Fraud Management Policy. Develop the Whistle Blowing Process. Develop a Fraud Implementation Plan. Annual Review Fraud Policy. Annual Review Fraud Whistle Blowing Process. Monthly monitor the implementation of the Fraud Implementation Plan. Annual Submit the revised Fraud Implementation Plan to the board for approval. Conduct Fraud Prevention awareness workshops for ATNS.