Manager: Operations Planning, Training & Support
Position summary
Introduction
Job description
Capacity Planning - Ensure that ATS is adequately staffed with the right skills at the required competence levels. Ensure that all ATS personnel are licensed and that licenses are maintained to be able to perform their duties in compliance with the CAR (Civil Aviation Regulation) 65 Licensing requirements. Manage the 24/7 RUS office to ensure that ATSUs have rosters and that rosters are published to ensure all operational shifts are covered. Ensure optimal utilization of staff through effective deployment in order to meet targets and objectives. Determine staffing needs and engage with the ATA to determine training requirements to close staffing gaps, schedule the appropriate ATS staff and deploy staff as required, in order to ensure that the training pipeline is delivered in line with the HC strategy and the Permission. Ensure that the ATS licensing function and resource utilization is in accordance with the South African Civil Aviation Regulations and Technical Standards and the International Civil Aviation Organization’s Standards and Recommended Practices. Participate in the preparation of the ATNS triennial permission submission to the ATNS Regulating Committee. Conduct research into new technology, training, and resource utilization developments within air traffic management environment. Contribute to drive continuous improvement of capacity planning processes.
Governance, Risks, Compliance & Reporting - Ensure compliance with Regulatory and legislative requirements. Continuously monitor and measure compliance of the function to all ATNS policies, processes and procedures. Manage the function’s performance against set targets and objectives and implement corrective action where required. Contribute to departmental risk assessment and development of appropriate mitigation. Prepare quarterly and ad hoc reports as and when required
General Management of the Section - Drive delivery of required Capacity Planning objectives, projects and initiatives to be on time, within budget and to the required standards. Set clear targets for the Capacity Planning function and ensure achievement. Manage and coordinate RUS staff and licensing personnel to deliver required targets and objectives.
Stakeholder Relationship Management - Build and maintain mutually beneficial relationships with all relevant stakeholders, including ATA and ATSUs. Actively contribute to building a high performing and collaborative culture with customers such as ATA and the ATSUs. Adapt operational delivery as practically as possible to meet client needs and expectations. Participate in ATNS user consultation forums. Participate in Operations coordination meetings to enable alignment. Monitor and measure the quality of training delivered by ATA. Attend relevant seminars, conferences, workshops, etc. on Capacity Planning related matters.
Financial Management - Participate in the development, utilization, and management of the Capacity Planning section budget. Manage expenditure in line with business objectives and priorities, and within approved financial parameters. Ensure compliance to the financial policies and procedures applicable in ATNS. Ensure accountability and reporting on all costs incurred against the approved budget, including possible variances.
People Management - Manage employees in accordance with HC policies and processes. Ensure that new employees have been properly on-boarded prior to commencing work. Monitor the time and attendance of subordinates, and report absenteeism issues to management and Human Capital. Ensure the availability of skilled and competent staff in the strategy function to meet the current and future needs aligned to the departmental and overall business strategies. Promote high levels of discipline and performance standards to achieve the ATS and ATNS business strategies. Manage performance outputs of the team by using the performance management system and taking corrective action promptly and effectively. Mentor and coach staff as required to ensure continuous development and availability of the required at all times. Ensure the transfer of knowledge and skills to enable sustainability within Capacity Planning from a succession management perspective. Perform talent reviews in line with the HC Talent Management process. Drive employee engagement and retention within Capacity Planning section.Minimum requirements
• Air traffic control qualification (aerodrome control, or approach control, or area control)
• Tertiary qualification in HRD or equivalent
• Minimum 5 years’ experience in managing and coordinating training and scheduling in an Air Traffic Control environment
Alternatively
• Air traffic control qualification (aerodrome control, or approach control, or area control)
• Studying towards an HRD qualification or equivalent
• Minimum 8 years of experience in managing and coordinating training and scheduling in an Air Traffic Control environment
