SPECIALIST: OPERATIONS STAFFING
Position summary
Introduction
Job description
Capacity Planning - Ensure that ATS is adequately staffed with the right skills at the required competence levels. Determine and track staffing needs, engage with the ATA to determine training requirements to close staffing gaps, schedule the appropriate ATS staff and deploy staff as required, in order to ensure that the training pipeline is delivered in line with the HC strategy and the Permission. Allocate placements through consultation with the Manager Operations Planning, Training and Support to ensure optimal utilization of staff through effective deployment in order to meet targets and objectives. Facilitate ATSU placements after each rating course. Facilitate employee transfers ensuring accurate coordination with ATSUs and HC. Coordinate and track transfer documents between releasing and receiving ATSUs. Drafting, revision and maintenance of the operations seniority lists. Drafting, revision and maintenance of the course nomination schedule. Facilitate the course nomination process and coordinating staff releases to support the training pipeline. Liaison with the ATA regarding course nominations to ensure timeous course registration. Ensure that ATC medicals, annual currency and proficiency are up to date prior to the attendance of rating courses. Retrieve SMS and QMS certification for the ATA and Quality Department and ensure the information is received by the relevant ATSU and line manager. Allocation of delegate accommodation and communication of all details to the delegate, ATSU administrator and line manager. Contribute towards the preparation of the ATNS triennial permission submission to the ATNS Regulating Committee. Conduct research into new technology, training, and resource utilization developments within air traffic management environment. Contribute and drive continuous improvement of capacity planning processes
Governance, Risks, Compliance & Reporting - Ensure compliance with Regulatory and legislative requirements. Continuously monitor and measure compliance of the function to all ATNS policies, processes and procedures. Contribute to departmental risk assessment and development of appropriate mitigation. Weekly, monthly and quarterly tracking of staffing numbers. Prepare monthly and quarterly and ad hoc reports as and when required
Administration - Draft letters, memorandums, submissions and other written communication related to operational staffing. Book and process travel and accommodation associated with operational training. Assess staff travel claims (kilometer, travel and (S&T) claims) to ensure correctness and verify that such submissions are aligned with the training schedule and processed bookings. Drive delivery of required Capacity Planning objectives, projects and initiatives to be on time, within budget and to the required standards. Set clear targets for the Capacity Planning function and ensure achievement
Stakeholder Relationship Management - Build and maintain mutually beneficial relationships with all relevant stakeholders, including ATA (course administrators, client relations and training delivery), ATSUs and the Travel Office. Actively contribute to building a high performing and collaborative culture with customers such as ATA, ATSUs and the Travel Office. Adapt operational delivery as practically as possible to meet client needs and expectations. Participate in ATNS user consultation forums. Participate in Operations coordination meetings to enable alignment. Attend relevant seminars, conferences, workshops, etc. on Capacity Planning related matters
Financial Management - • Participate in the development, utilization, and management of the Capacity Planning section budget. Track training expenditure in line with business objectives and priorities, and within approved financial parameters. Ensure compliance to the financial policies and procedures applicable in ATNS. Ensure accountability and reporting on all costs incurred against the approved budget, including possible variances
Minimum requirements
Minimum Qualifications:
· Grade 12 or equivalent
· Air traffic service experience and exposure (ATSU or ATA environment)
· Advanced knowledge of Microsoft Applications
· Diploma in HR management or Business Administration
Minimum Years of Experience:
· Minimum 5 years’ experience in administration, coordination and scheduling duties in an Air Traffic Control environment
· Knowledge and understanding of business priorities and challenges