Leadership and Strategy - Provide a strategic and operational leadership and management to the Aviation Security and Facilities function to enable achievement of the vision, and ATNS business strategies. Conceptualise and design the Aviation Security and Facilities strategy aligned to the Business Services and overall ATNS business strategy. Provide the Aviation Security and Facilities function’s inputs and insights into the long-term ATNS strategy.  Develop, implement and articulate the function’s strategy and value proposition to the organisation aligned to the business strategies. Support the Chief Business Services and other thought leaders in the development, implementation and management of the Business Services strategy aligned to the vision and culture of the organisation. and business strategy of ATNS.  Lead the designing and implementation of the Aviation Security and Facilities function’s operating model, including governance and service management capabilities with the service catalogue and service level agreements. Manage and own implementation of the function’s strategy post formulation to ensure achievement of the objectives. Drive delivery of the required projects/initiatives within the Aviation Security and Facilities function’s strategy to be on time, within budget and to the required standard.  Lead implementation of processes to collect feedback on how all the Aviation Security and Facilities aspects as per the function strategy are being received in the business. Analyses trends and metrics in partnership with Chief Business Services to develop the required solutions, programs, and policies aligned to the business needs strategies. Gather and analyse relevant data, trends, and patterns and identify gaps and priorities, particularly in the key Aviation Security and Facilities function’s services to enable efficient achievement of the function’s business strategy. Provide relevant policy guidance and interpretation, recommend and implement changes as needed. Set clear targets for the function and ensure achievement of such targets by implementing relevant measures.  Lead development and implementation of an integrated annual business plan for the Aviation Security and Facilities function to enable achievement of the business and ATNS strategies and targets. Support co-ordination and implementation of the corporate transformation strategy within the Aviation Security and Facilities function in line with relevant policies and legislation. To be accountable for the promotion of the ATNS corporate culture within the Aviation Security and Facilities in support of corporate objectives.

Operationalize Aviation Security and Facilities Management - Provide an Aviation Security and Facilities thought leadership into the organisation aligned to the vision and overall business strategies. Conceptualise and define the Aviation Security and Facilities operations delivery model based on end-user requirements, benchmarking and strategic objectives. Conduct research and statistical analysis to improve efficiency across the function. Benchmark service delivery of Aviation Security and Facilities against global best practice. Establish Aviation Security and Facilities as a respected function wthin ATNS.  Provide specialist advice with regards to Aviation Security and Facilities issues in the organisation.  Maintain, promote and continuously improve efficiency and related processes. Keep abreast of the Aviation Security and Facilities processes and procedures efficiency evolutions. Drive cost-effectiveness and efficiencies in the Aviation Security and Facilities operations through implementation of appropriate initiatives and methods. Formulate and implement appropriate efficiency policies and practices to guide processes within the function.  Drive system improvements to ensure availability of the most effective systems and tools to enable efficiency within the function.  Identify and undertake Aviation Security and Facilities related projects to enable achievement of the ATNS business strategy and related initiatives. Manage security and facility contracts.

Manage Personnel Security - Lead development, planning and implementation of security measures for the ATNS management, employee groups and customers. Implement loss prevention measures to enable conducting of investigations into theft, pilferage and other acts against the company and its customers, employees, visitors and assets. Maintain and update a crisis management program for all senior members of the organisation. Establish and maintain liaison with the various law enforcement agencies to ensure prompt and adequate responses to ATNS and other government bodies, security investigations. Provide support to all levels of management, including professional advice on all security matters and processes. Ensure compliance of the Aviation Security and Facilities measures and processes with the relevant legislative framework. 

Manage Security - Analyse information databases and applications for potential security risks. Develop new or enhance current security procedures to reduce or eliminate potential threats. Oversee development and implementation of new security policies and procedures. Monitor security system to identify new threats or needs for updates. Train employees on security awareness and new procedures. Manages threats to the security system and procedures to ensure their effectiveness.  Ensure effective implementation of all security measures (e.g. security of communication and communication channels and vetting of staff, access control etc); Ensure the proper administration of vetting applications. Ensure continuous evaluation and improvement of the effectiveness of security measures and procedures.  Monitor the extent of adherence/compliance to the security policy and measures (including that officials with access to sensitive information and operations are vetted). Conduct physical security appraisals and ensure proper implementation of recommendations, in consultation with relevant authorities. Initiate corrective/disciplinary steps in cases of non-adherence, in line with the policy about misconduct.

Manage Facilities - Manage the upkeep of equipment and supplies to meet health and safety standards.  Inspect buildings’ structures to determine the need for repairs or renovations. Review utilities consumption and strive to minimize costs. Supervise all staff facilities staff (custodians, technicians, groundskeepers etc.) and external contractors. Control activities like parking space allocation, waste disposal, building security etc. Allocate office space according to needs. Handle insurance plans and service contracts. Keep financial and non-financial records. Perform analysis and forecasting. Ensure continuous improvement and continued review of the Facilities Maintenance Plan. Conclude and manage contracts with providers of services including parking, cleaning, catering, etc. Ensure that basic facilities, such as water and heating, are well-maintained. Ensure compliance with health and safety policies and legislative framework.  Work with appropriate third party providers to ensure constant supply of services.

Governance, Risk, Compliance and Reporting - Develop, implement and manage a robust governance framework for the Aviation Security and Facilities function. Continuously monitor and measure compliance to all efficiency policies and practices.  Monitor efficiency performance of entire Aviation Security and Facilities function.  Lead Aviation Security and Facilities related projects risk assessment and issue management.  Proactively manage key risks and ensure mitigating actions are well thought through and implemented by appropriate team level. Ensure compliance of the Aviation Security and Facilities procedures and processes with relevant legislation, policy and standards. Prepare and submit reports to executive management, clients and other stakeholders as required.

Stakeholder Management - Build and maintain mutually beneficial relationships with all relevant internal and external stakeholders. Ensure effective management of all communications with stakeholders on safety and regulatory oversight. Facilitate collaboration and interaction as well as communication between the ATNS and all critical stakeholders.

Finance and Costs Management - Develop an integrated annual budget for Aviation Security and Facilities function. Ensure effective management and utilization of the approved budget in accordance with financial policies and procedures.  Approve expenditure within the mandate matrix. Prioritise and integrate projects to manage resources better. Direct unit budgeting and institute associated control measures. Develop and direct the implementation of organisational sustainability measures.

People Management - Ensure the availability of skilled and competent staff in the Aviation Security and Facilities function to meet the current and future needs aligned to the departmental and overall business strategies.  Promote high levels of discipline and performance standards within the Department to achieve the ATNS strategies.  Manage performance outputs of the team by using the performance management system and taking corrective action promptly and effectively. Ensure mentoring and coaching of staff as required to ensure continuous development and availability of the required at all times. Ensure the transfer of knowledge and skills to enable sustainability within the Department from a succession management perspective. Ensure effective talent management implementation aligned to the HR policies and procedures.  Implement transformation initiatives within the department to ensure an inclusive environment and a representative staff compliment. Drive employee engagement and retention within function.