Strategy and Implementation - Provide a strategic leadership and management to the Project Management Office function to enable achievement of the vision, and ATNS business strategies.  Conceptualise and design the Project Management Office strategy aligned to the Business Services and overall ATNS business strategy. Provide the PMO function’s inputs and insights into the long-term ATNS strategy.  Develop, implement and articulate the PMO function’s strategy and value proposition to the organisation aligned to the business strategies.  Support the Chief Business Services and other thought leaders in the development, implementation and management of the Business Services strategy aligned to the vision and culture of the organisation. and business strategy of ATNS.  Lead the designing and implementation of the PMO function’s operating model, including governance and service management capabilities with the service catalogue and service level agreements.  Manage and own implementation of the PMO function’s strategy post formulation to ensure achievement of the objectives. Drive delivery of the required projects/initiatives within the PMO function’s strategy to be on time, within budget and to the required standard.  Lead implementation of processes to collect feedback on how all the PMO aspects as per the function strategy are being received in the business. Analyses trends and metrics in partnership with Chief Business Services to develop the required solutions, programs, and policies aligned to the business needs strategies. Gather and analyse relevant data, trends, and patterns and identify gaps and priorities, particularly in the key PMO function’s services to enable efficient achievement of the function’s business strategy. Provide relevant policy guidance and interpretation, recommend and implement changes as needed. Set clear targets for the function and ensure achievement of such targets by implementing relevant measures.  Lead development and implementation of an integrated annual business plan for the PMO function to enable achievement of the business and ATNS strategies and targets.  Support co-ordination and implementation of the corporate transformation strategy within the PMO function in line with relevant policies and legislation. To be accountable for the promotion of the ATNS corporate culture within the PMO in support of corporate objectives.

Operationalise Project Office  - Provide operational project management thought leadership aligned to the overall business strategy. Conceptualise, develop, implement and manage the required operating model to enable achievement of the strategy. Determine and define projects’ scopes and objectives. Predict resources needed to reach objectives and manage resources in an effective and efficient manner. Conduct continuous research and statistical analysis to improve efficiency across the function. Prepare budget based on scope of work and resource requirements. Track project costs in order to meet budget.  Develop and manage a detailed project schedule and work plan. Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress. Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables. Utilize industry best practices, techniques, and standards throughout entire project execution. Monitor progress and adjust as needed. Measure project performance to identify areas for improvement. Manage the operational running and continuous improvement of a Project Management Unit, including best practices and any required resource recruitment and subsequent skills development activities based on business requirements.   Guide and support portfolio managers and teams to facilitate quality delivery. Ensure all projects submit and regularly update specific milestones and targets for the duration of projects’ life cycles, and track progress. Benchmark service delivery of the PMU against global best practice. Establish the PMU as a respected centre within ATNS. Provide specialist advice with regards to project management issues in the organisation.  Maintain, promote and continuously improve efficiency and related processes. Keep abreast of the PMU procedure efficiency evolutions. Drive cost-effectiveness and efficiencies in the PMU operations through implementation of appropriate initiatives and methods. Formulate and implement appropriate efficiency policies and practices to guide processes within the function.  Drive system improvements to ensure availability of the most effective systems and tools to enable efficiency within the function.  Identify and undertake the PMU related projects to enable achievement of the ATNS business strategy and related initiatives. Attend seminars, conferences, workshops, etc on PMU related matters to remain abreast of the current and future landscape.

Programme Management - The coordinated management of the Regulated and Non-Regulated portfolio of projects to achieve a set of business objectives.  Oversee programme delivery (planning, implementation support, integrated monitoring, programme performance, reporting and client relations management).  Ensure building of requisite capacity to coordinate programmes. The planning and monitoring of tasks and resources across regulated and Non-Regulated portfolio of projects. Plan programme-level activities and schedule of projects. Determine programme standards as per the PM Framework. Prepare for implementation of business change.  Define ToR’s for projects and programmes.  Ensure co-ordination and control of the complex range of activities with the Programme portfolio.   Ensure the gap between strategies and projects are filled. Collaborate with other department leaders to define, prioritize, and develop projects. Continuously evaluate projects to ensure they are meeting the standards, adhering to budgets, and meeting deadlines. Provide and maintain a capacity planning and resource tracking service across the Programme. Coordinate project closure to distil good practice and ensure lessons learned are logged. Provide project planning, milestone management, scope management, resource forecasting.