Flight and Flow operations - Provide flight plan filing and management services (receiving, processing and distribution of flight plans - preliminary, filed, current or operational flight plans) and associated Air Traffic Service (ATS) messages within the Air Traffic Management (ATM) system; Provide accurate and timely analysis and briefing services of meteorological information/reports for flight planning clients; Provide FF-ICE services via System Wide Information Network (SWIM) registry; Planning Service - Enables submission and evaluation of preliminary flight plans:  Filing Service - Facilitates submission and processing of filed flight plans; Flight Data Request Service - Provides query and reply capabilities for flight data; FF-ICE Data Publication Service - Allows authorised subscribers to receive relevant flight information; Notification Service - Supports event notifications (departures, arrivals, etc.); Trial Service - Enables "what-if" scenario evaluation without creating/modifying flight plans.  Improve air navigation capacity and efficiency by streamlining flight plan filing and management service processes, optimizing workflows, and utilizing new technologies to enhance the efficiency of air traffic management; Conduct oversight on processes and report on data audits to ensure maximum aeronautical data quality and compliance with international standards; Ensure that corrective measures are implemented to address a gap in performance, compliance, or process effectiveness meeting acceptable reliability standards and that documentation and systems are compliant with requirements; Co-ordinate, consult and liaise with clients; Maintain and file documents as per ISO and ATNS filing systems; Keep record of all aeronautical data changes or amendments; Complete projects in line with defined time and quality requirements; Develop and administer proficiency assessments for flight and flow operations team; Develop and conduct training for identified personnel.

Airspace Data /  FUA / UTM / HAO - Integrating real-time data from various sources to provide pilots and air traffic controllers with a comprehensive overview of the airspace activities through SWIM information services in support of enhanced operational ground and air decision-making processes for all phases of flight; Establish common practices and data formats for daily airspace management initiatives continuously updated as events take place for flight and flow planning and execution in support of air traffic flow demand and capacity balancing; Source, verify/validate and publish aeronautical information on airspace reservation, allocation, and de-allocation from flexible use of airspace (FUA) applications to create a more agile and responsive airspace management system increasing the overall capacity of the airspace network, allowing for more flights to operate safely and efficiently; Consolidate, verify, validate and provide higher airspace management information services for airspace management in support of trajectory-based operations that is complementary to standard AIM; Consolidate, verify, validate and provide low altitude airspace management information in a UAS Traffic Management (UTM) service to support airspace demand and capacity that is complementary to standard AIM.

AIRCRAFT REG / Performance Management - Maintaining a comprehensive Aircraft characteristics and performance data database within centralised AIM system with information about aircraft types, dimensions, weights, performance limitations, and other essential aligned with ICAO standards; Maintain and manage aircraft operators, aircraft registration and billing data within centralised AIM system ensure data integrity in respect of known aircraft operators and aircraft registration; Coordinate and manage aircraft groundings (ATNS/ACSA/SACAA); Coordinate and ensure seamless aeronautical dataset updating/amendments (aircraft operators, aircraft registration, aircraft characteristics and performance data) within the AIM system and specific target databases (ATC TOPSKY, ATFM, Billing, etc).

Governance, Compliance & Risk Management - Develop processes, procedures and protocols to ensure effective governance of flight and flow operations; Monitor and ensure compliance with all relevant regulations, legislation and standards; Identify risks and develop and implement approved mitigation plans and actions to minimise risks or avoid occurrence.

Stakeholder Relations Management - Develop and maintain sound and mutually beneficial relationships with key stakeholders to support ongoing collaboration and alignment; Represent ATNS at relevant national and multilateral forums; Participate in industry and regulatory forums and workgroups on a local, national, and regional level; Provide inputs and guidance to ICAO, CANSO, ATM/CNS Implementation Committee and other appropriate planning groups, sub-groups, working groups and task forces; Build and maintain sound relationships with all relevant business functions and teams within ATNS to enable alignment and collaboration.

Financial Management - Manage expenditure in line with business objectives and priorities, and within approved financial parameters; Provide inputs into the development of the budget; Ensure effective management of operational costs to enable efficient utilisation of financial resources; Ensure compliance with the financial policies and procedures applicable in ATNS; Ensure accountability and reporting on all costs incurred against the approved budget including deviations.

People Management - Manage staff in accordance with HC policies, processes, and practices; Ensure that new employees have been properly on-boarded prior to commencing work; Monitor the time and attendance of subordinates, take appropriate action in the case of absenteeism, and report issues to management and Human Capital; Recruit, train, and develop a highly skilled and knowledgeable Aeronautical Information Communications team; Foster a culture of safety, continuous improvement, and professional development within the team; Promote high performance standards to achieve the function’s performance targets and strategies through implementation of the organisation’s performance management system; Ensure the availability of skilled and competent staff in the function to meet the current and future needs aligned to the departmental and overall business strategies;Manage and maintain high performance standards to achieve targets and objectives through application of the HC performance management system and take corrective action promptly and effectively when required; Mentor and coach staff as required to ensure continuous development and availability of the always required; Ensure the transfer of knowledge and skills to enable sustainability within AIM from a succession management perspective; Perform talent reviews in accordance with the HC Talent Management process; Drive employee engagement by creating a positive and productive work environment.